Clear Packaging Bag 100pcs

To ensure that you can receive your package in time, please make sure that you fill in the correct delivery address and contact information! If you find that your order information is incorrect, please contact us at support@orcajump.com with your order number and correct information as soon as possible.

We ship worldwide. We provide FREE STANDARD SHIPPING on orders over US$29+, after all discounts applied, in most countries.

COVID-19 Update

With some carrier services experiencing unexpected delays in transit or slight delays in providing tracking details, we appreciate your patience and understanding in advance. It's our top priority to make sure your orders get delivered to you as soon as possible.

Shipment to India has been temporarily SUSPENDED.

Packaging

To save the planet and reduce the waste, we will try to pack as many items in one package. It may result in longer processing time.

Customs Duties

Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any, these charges must be paid by the customers, especially if you choose Express shipping for your order.

Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, Orcajump cannot declare purchased items as gifts or list an amount lower than the actual product price.

Shipping Times and fees

United States

Economy: 5-17 business days with flat rate charge of US$6.99

Standard: 5-12 business days with flat rate charge of US$8.99

Free standard shipping on orders of US$29+

United Kingdom

Standard: 5-18 business days with flat rate charge of US $5.99

Express: 4-7 business days with flat rate charge of US$26.99

Free standard shipping on orders of US$29+

Australia

Standard: 8-18 business days with flat rate charge of US$5.99

Free standard shipping on orders of US$29+

Canada

Standard: 10-18 business days with flat rate charge of US$6.99

Free standard shipping on orders of US$29+

Germany

Standard: 6-18 business days with flat rate charge of US$4.99

Free standard shipping on orders of US$29+

France

Standard: 7-18 business days with flat rate charge of US$4.99

Free standard shipping on orders of US$29+

Netherlands

Standard: 7-18 business days with flat rate charge of US$4.99

Free standard shipping on orders of US$29+

South Korea

Standard: 5-10 business days with flat rate charge of US$5.99

Free standard shipping on orders of US$29+

Sweden

Standard: 12-15 business days with flat rate charge of US$5.99

Free standard shipping on orders of US$29+

Italy

Standard: 5-19 business days with flat rate charge of US$5.99

Free standard shipping on orders of US$29+

Ireland

Standard: 15-20 business days with flat rate charge of US$5.99

Free standard shipping on orders of US$29+

Norway

Standard: 15-20 business days with flat rate charge of US$5.99

Free standard shipping on orders of US$29+

Spain

Standard: 10-15 business days with flat rate charge of US$5.99

Free standard shipping on orders of US$29+

Japan

Standard: 8-12 business days with flat rate charge of US$5.99

Free standard shipping on orders of US$29+

Mexico

Standard: 15-20 business days with flat rate charge of US$8.99

Free standard shipping on orders of US$29+

New Zealand

Standard: 15-21 business days with flat rate charge of US$6.99

Free standard shipping on orders of US$29+

Denmark

Standard: 7-15 business days with flat rate charge of US$5.99

Free standard shipping on orders of US$29+

Belgium

Standard: 12-15 business days with flat rate charge of US$14.99

Free standard shipping on orders of US$29+

Saudi Arabia

Standard: 7-20 business days with flat rate charge of US$5.99

Free standard shipping on orders of US$29+

Russia

Standard: 15-30 business days with flat rate charge of US$8.99

Free standard shipping on orders of US$29+

Poland

Standard: 15-20 business days with flat rate charge of US$5.99

Free standard shipping on orders of US$29+

Hong Kong

Standard: 5-8 business days with flat rate charge of US$3.99

Express: 2-6 business days with flat rate charge of US$9.99

Free standard shipping on orders of US$29+

Finland

Standard: 10-20 business days with flat rate charge of US$5.99

Free standard shipping on orders of US$29+

Greece

Standard: 10-20 business days with flat rate charge of US$5.99

Free standard shipping on orders of US$29+

Switzerland

Standard: 10-20 business days with flat rate charge of US$5.99

Free standard shipping on orders of US$29+

Singapore

Standard: 7-12 business days with flat rate charge of US$3.99

Free standard shipping on orders of US$29+

United Arab Emirates

Standard: 10-20 business days with flat rate charge of US$4.99

Free standard shipping on orders of US$29+

Austria

Standard: 7-17 days with flat rate charge of US$4.99

Free standard shipping on orders of US$29+

Portugal

Standard: 7-20 business days with flat rate charge of US$5.99

Free standard shipping on orders of US$29+

Notes：

1) Express Shipping is not available for P.O. Boxes /APO/FPO addresses and non-continental Europe (islands and territories affiliated with the aforementioned European countries)

2) Shipping Time does not include a 1-5 day processing period required to process your order from the date your order is placed.

3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.

4) If there is any shipping issue with your package , you must contact Customer Support within 90 days after your order was placed.

Return Policy

We've made the return process super easy，just in case you're not 100% satisfied。

You want your money back and we want you to be happy with your experience. Returns can be made within 15 days from the date you've received all your items.

How to return an item?

To start a return, you can start a return request at Return Center. If your return is accepted, we’ll provide you a return shipping label, as well as instructions on how and where to send your package. We apologize that items sent back to us without first requesting a return will not be accepted.

• U.S. Domestic: We cover return shipping fee for the 1st return request of each order if there is quality issue with the items(such as damaged during shipping, or simply unusable). You may have to cover the shipping fee for your return if there is no quality issue. We'll be e-mailing you a prepaid shipping label after we receive your information.

• International: Unfortunately, we currently do not cover shipping costs to return (we are working on offering more friendly return policies to international customers!).

Can I still return items if they are worn, damaged, or have the tags removed?

You can only return items that are unworn, unwashed, undamaged, have the original tags/packaging attached and hygiene sticker intact.

What is not accepted for return?

The following items cannot be returned or exchanged: bodysuits, lingerie, beauty products, underwear, event and party supplies, DIY supplies, and pet supplies. We cannot offer refunds on items with broken hygiene seal. Items with non-returnable marks and free gifts cannot be returned. Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on final sale items or gift cards.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right for you.

Where is my refund?

Refunds will be processed to the original payment method.

After your return has been processed and returned to our facilities, please expect up to 7 days for the refund to hit your bank account. Like always, we stand on the side of overcommunicating when it comes to the important things so we will send you an email once your return package has been received and your refund is on the way to your bank account. If you haven't received an email from us within 28 days please contact us,The original shipping fee and insurance are non-refundable.

Exchanges:Unfortunately, we don’t offer exchanges at the moment, but you can place a new order and initiate a return. Your refund will be processed as soon as we receive the returned package.

Final Sale:Please note, products marked as Final Sale are not eligible for return or refund.

Important Notice:

1. Please do not send your return to the sender's address on your package. This is not the return address and will affect the processing of your return. You should only send it to the address on the shipping label we provide even if you are using your own shipping.
2. Please make sure you don't include non-Orcajump items by accident in your return package. We will not be responsible for sending back those items to you.