Cross Style Credit Card Storable Phone Case

To ensure that you can receive your package in time, please make sure that you fill in the correct delivery address and contact information! If you find that your order information is incorrect, please contact us at support@orcajump.com with your order number and correct information as soon as possible.

We ship worldwide. We provide FREE STANDARD SHIPPING on orders over US$29+, after all discounts applied, in most countries.

Worldwide Delivery（Shipment to India has been temporarily SUSPENDED）

Shipping Times and fees：

Standard: 5-15 business days with a flat rate charge of US$4.99

Free standard shipping on orders of US$29+

Express shipping: 3-6 business days

 

 Note: Express shipping fee cannot be refunded due to personal reason refund.

To learn more about shipping information, please visit our shipping info page.

Return Policy

We've made the return process super easy, just in case you're not 100% satisfied.

You want your money back and we want you to be happy with your experience. Returns can be made within 15 days from the date you've received all your items. （Final Sale means all sales are final, with no returns, and no exchanges.）

How to return an item?

To start a return, you can start a return request by sending us an email support@orcajump.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. We apologize that items sent back to us without first requesting a return will not be accepted.

• U.S. Domestic: We cover the return shipping fee for the 1st return request of each order if there is a quality issue with the items(such as damaged during shipping, or simply unusable). You may have to cover the shipping fee for your return otherwise. We'll be e-mailing you a prepaid shipping label after we receive your information.

• International: Unfortunately, we currently do not cover shipping costs to return (we are working on offering more friendly return policies to international customers!).

To learn more about our return policy, please visit the return policy page.